![]() ![]() What should I do? I've even thought about mailing a physical letter to Reloaded Productions. :( I need help! How can I get my account back? I'm an honest player and was banned from APB by Punkbuster, and I don't even have a way to get my account back. As a safety measure, we have a built-in anti-cheat system called PunkBuster which will detect and ban players for using third-party tools/hacks and or cheats.This account will not be unblocked and all current/future tickets will be closed with no action taken on this account." We regret to inform you that this account has been closed, as someone with access to this account was found using cheats which violates our Terms of Service policy. "Thank you for contacting the APB Reloaded Customer Support Team! We appreciate you taking the time to contact us. All I got was this, an automated message that I'm sure the support team just copies and pastes into an email for all those banned: When you press this, it closes down unnecessary processes on your system to obtain maximum FPS.Īnyways, I sent another email to G1 support a few hours after I sent the first one.īUT. I read somewhere that Punkbuster has trouble looking at anything with auto-hot keys, and Razer has a "press F2 to boost" feature. ![]() I told them about Razer Game Booster, and that this perhaps would conflict with Punkbuster. In addition to this support ticket, I sent another email to support later. Why was I kicked? Can I get my account back? It had 30 days worth of premium, and I am an honest player! I'm currently paying for the game, so it is really upsetting to be blocked. At the time, the only programs open were APB and chrome. This has happened in the past randomly, and I have never had any cheats. "I received the message "This account has been blocked (error code 10008)" and was kicked from the game by Punnkbuster. Here's what I sent to G1 following the ban: The processes in question were: APB, chrome, and Razer Game Booster (At the time, I thought nothing of Razer when I composed my support email to G1- it is an FPS booster, so I thought it wouldn't effect anything). I had no hacks/cheats/anything of the sort, but I was removed. About a week ago, I was banned from APB Reloaded after Punkbuster removed me from the server. ![]()
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